Can I return a product purchased on YOUnicorn Kidz powered by The Black Unicorn Shop website?
You may return any unused product ordered from the YOUnicorn Kidz powered by The Black Unicorn Shop website within 30 calendar days after the date of delivery for a refund. The item must be in its original packaging and accompanied by the corresponding Packing note with a written reason for the return. Items returned after 30 days will be in the form of a store credit.
The original shipping and handling charges are not refundable.
Products that are determined to be defective may be exchanged for a similar or like item for up to 30 Days from the date of purchase, provided the original item is either 1) sent back to YOUnicorn Kidz powered by The Black Unicorn Shop via prepaid return label issued by YOUnicorn Kidz powered by The Black Unicorn Shop or 2) pictures of item provided to Customer Care Department. Whether item is sent back or pictures are requested will be determined by Customer Care Department.
Please send an e-mail to firstname.lastname@example.org to request a return or exchange.
Do you allow price adjustments on previous purchases?
No, price adjustments are not allowed.